PRIVACY POLICY

Style Aura respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains what information we may collect, how we may use it, and the choices available to you when you use our website.

1. Information We May Collect

Depending on how you interact with our website, we may collect information such as:

• Name;
• Mobile/telephone number;
• Email address;
• Billing and shipping address;
• Order details;
• Payment-related information necessary to process transactions;
• Customer communications;
• Website usage information; and
• Information collected through cookies or similar technologies.

2. Payment Information

Online payments may be processed through third-party payment service providers.

Style Aura does not intend to store complete card numbers, CVV numbers, or other sensitive payment credentials on its own systems unless specifically required and lawfully permitted.

Payment information may be handled directly by the applicable payment gateway in accordance with its privacy and security practices.

3. How We Use Information

We may use customer information to:

• Process and fulfil orders;
• Process payments;
• Deliver products;
• Contact customers regarding orders;
• Respond to customer enquiries;
• Handle complaints and damaged/wrong-item claims;
• Improve our website and services;
• Prevent fraud or misuse;
• Maintain business and transaction records;
• Comply with applicable legal obligations; and
• Send promotional communications where permitted and where applicable consent or other lawful basis is required.

4. Sharing of Information

We may share necessary information with trusted third parties when required to provide our services, including:

• Delivery and courier partners;
• Payment service providers;
• Website hosting or technology providers;
• Customer-support/service providers;
• Professional advisers; and
• Government or law-enforcement authorities where legally required.

We do not intend to sell customers' personal information as a standalone product.

5. Cookies

Our website may use cookies and similar technologies to:

• Keep the website functioning;
• Remember certain preferences;
• Understand website usage;
• Improve website performance; and
• Support relevant website functionality.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Data Security

Style Aura takes reasonable measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or destruction.

However, no internet-based transmission or storage system can be guaranteed to be completely secure.

7. Data Retention

We may retain personal information for as long as reasonably necessary for the purposes described in this Policy, including order processing, customer service, accounting, legal, regulatory, and dispute-resolution requirements.

8. Customer Rights

Subject to applicable law, customers may contact us regarding their personal information and may request appropriate access, correction, or other action where legally applicable.

Requests can be sent to:

Email: care@style-aura.co

We may need to verify the identity of the person making the request before processing certain requests.

9. Children's Privacy

Our website is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us inappropriately, please contact us.

10. Third-Party Websites

Our website may contain links or integrations to third-party services.

Style Aura is not responsible for the privacy practices of independent third-party websites. Customers should review the privacy policies of those services before providing information to them.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

The revised version will be posted on the website with an updated "Last Updated" date.

12. Contact Us

For privacy-related questions or requests, please contact us:

Style Aura
10/179, Geeta Colony
Delhi – 110031, India

Phone: 9599129485
Email: care@style-aura.co